Reasons for not working are:
– The buttons on the remote do not work at all.
– The remote's touchpad is inactive.
– Battery issues.
Fixes for Apple TV Not Responding using Remote
Fixes for Apple TV Not Responding using Remote
– Verify that your Apple TV and iOS device are connected to the same Wi-Fi.– Restart your iPhone or iPad.
Close the app, then reopen it and try again. By using Home Button, hit it twice; or else, swipe up and pause it. Swipe down from the Apple TV remote App. Restart the app.
– To restart the Apple TV, select Settings, then System, and then restart.– You should make sure your iOS device is updated to the recent version of iOS.
– Using the Apple TV's remote, turn it on. Select Settings, then select General, and Remote. Unpair the remote and then re-pair it.
– Due to internet issues. Turn off and turn on your wifi.
– Turn on airplane mode on your iOS smartphone for a few seconds before turning it off.
Battery is depleted
Battery is depleted
If your Apple TV remote doesn't work, you should verify the battery. Use a Lighting USB cable to charge the remote. Make sure you use a wall charger and not a computer to charge it.
Obstacles that block remote
Obstacles that block remote
Due to obstruction between the remote and the TV, the remote may not work. The Infrared-Ray Sensor's sight might be blocked by this obstruction. Examine and remove them.