Occasionally, users of Apple devices face a common problem that their Face ID mysteriously stops working. The degree at which this issue affects users varies, and sometimes, it can be a simple glitch that gets solved over time. However, other instances require more attention and technical expertise. So, what do you do when your Face ID Just Stops Working?
From explanations of why Face ID may stop functioning to comprehensive solutions on how to fix this problem, this article provides an in-depth guide to help you if your iPhone’s facial recognition feature is not working.
Understanding Why Your Face ID may Stop Working
To begin with, it’s essential to understand that several factors can cause your iPhone’s Face ID to stop functioning. Some of these include dirty or covered lenses, improper settings, physical damage, or software glitches.
The key necessity for Face ID functionality is a clear pathway between your face and your iPhone’s TrueDepth camera. Therefore, it’s fundamental to ensure that the camera lens is clean and not blocked by anything, not even a phone case or screen protector.
Steps to Troubleshoot your Face ID
Firstly, examine your iPhone settings. It’s possible that Face ID has been turned off unknowingly, so checking to ensure it is activated is your initial step. If you’ve established proper settings and your Face ID is still refusing to work, it’s time to try more advanced troubleshooting methods.
Clean the TrueDepth Camera
Since Face ID relies on the front camera of your iPhone, ensure it’s free from dirt or smudges. A dirty lens can easily cause failure in facial recognition. Carefully clean the lens with a microfiber cloth and re-attempt using the Face ID.
Check Face ID Settings
Natural changes to your face can sometimes cause Face ID issues. If you’ve recently grown a beard, started wearing glasses, or undergone significant weight change, your iPhone may not recognise you. In these situations, you can reset your Face ID and re-program your new look into the system. You can find Face ID settings under the “Settings” app, then “Face ID & Passcode”.
Try Software Update
Software bugs might also be a reason why your Face ID feature isn’t working. Occasionally, software updates are rolled out to fix these bugs. Running your iPhone on the latest iOS version can potentially resolve the issue. Go to “Settings,” “General,” then “Software update” to verify if you are running the latest update.
Command a Hard Restart
If none of the above steps work, you might need to try a hard restart. Hard restarts can resolve small system glitches that could be causing your Face ID to malfunction. The method of hard restarting varies between iPhone models, so it’s important to follow the correct procedure for your specific phone.
Contact Apple Support
If all else fails, it is advisable to seek the help of professionals. An inability to resolve Face ID problems indicates the possibility of a deep-seated issue with your phone. Contacting Apple Support or heading to your nearest Apple Store would be the next advisable step.
Remember, Face ID functionality isn’t just a luxurious feature, but also contributes to the security of your device. Taking corrective measures should be your priority if this feature stops working, because a functional Face ID is crucial in maintaining user privacy and information security.
While it can be a source of annoyance if Face ID stops working, don’t panic! Most of the time, the solution is quick and easy. With the guidance above, we hope you’ll soon have your Face ID back up and running.