If you’re one of the many people who rely on Amtrak’s complimentary WiFi to stay connected during your commute, it can be a real stressor when it conks out. This issue can make it quite challenging for you to respond to your emails, stream your favorite show, or stay on top of your online assignments, thus affecting your productivity. The good news is there are several ways to troubleshoot and fix these problems. This article delves into the simple steps you can take to rectify your Amtrak WiFi issues and get back online in no time.
Understanding Why Amtrak WiFi May Not Be Working
Before we dive into the solutions, it’s important first to understand why your Amtrak WiFi might not be working. One reason could be that there’s too much online traffic at that moment since the WiFi bandwidth is shared amongst all passengers in the train. Heavy usage activities such as video streaming or large downloads by other passengers can also slow down or even block the connection. Alternatively, the problem could be due to poor cellular reception especially when the train is passing through rural areas or tunnels.
Check Your Device Connection
Often, an easy fix for Amtrak WiFi issues lies in checking and adjusting your device’s settings. First, simply turn your device’s WiFi off and then back on again. This process can help reset your device’s connection to the WiFi network. Additionally, forgetting the network and then reconnecting can refresh your device’s memory and connection with the WiFi.
Restart the Browser or Application
Rarely, your Wi-Fi connection trouble can stem from a problem with the app or the web browser that you’re using. For this, you can try closing your app or browser and then reopening it. If the problem persists, try another application or browser to see if that resolves the issue. Furthermore, it’s also a good idea to regularly keep your device’s applications and browsers updated as they often come with important fixes.
Try Using A VPN
Virtual Private Networks or VPNs can also help you navigate around troublesome connections. A VPN creates a private network from a public internet connection, masking your internet protocol (IP) address, and making your online actions much harder to track. This can stabilize your connection and allow you to regain access to the internet.
Seek Help from Amtrak Service Personnel
If you’ve tried everything and the WiFi connection is still not working, your last recourse would be to seek assistance from the on-board Amtrak service staff. These personnel are equipped to deal with these types of concerns and they may also be able to inform you if there are any ongoing technical issues with the train’s WiFi system that might be causing the problem.
Maintain Reasonable Expectations
Lastly, remember that Amtrak’s WiFi service is a supplementary amenity and thus, does not promise the same high speed or reliability as your home or work WiFi. Moreover, the throughput of the connection would also vary based on the number of connected users, location of the train and the capacity of the cellular network feeding the WiFi system.
In conclusion, while it can be quite frustrating when your Amtrak WiFi doesn’t work, there are several steps that you can take to fix it. From tweaking your device’s settings, to utilizing a VPN, or seeking help from a service personnel, solving this issue might be just a few steps away.