An annoying experience for any app user is when the app they rely on for key information stops working. The Citizens App is not immune to this problem and over time, users have reported several issues related to app’s functionality. These issues might range from notifications failing to show up on time to crashes that occur without warning. While these problems might seem worrisome, it’s essential to note that they typically have straightforward solutions if followed correctly. This article outlines some of the most common problems Citizens App users have encountered and offers potential solutions for each.
1. Notifications not appearing as expected
Users of the Citizens App specifically depend on the app for timely notifications. That’s why many feel frustrated when these notifications stop arriving. Often, this issue could be due to the app’s settings or even the device’s settings.
To fix this: Check the app’s settings to ensure that notifications are enabled. Then, head over to your device settings, navigate to the notifications options and make sure that Citizens App has permission to send notifications. Sometimes, a simple reinstallation can eliminate any glitches causing this issue.
2. The app keeps crashing
App crashes can be particularly exasperating especially when you are in the middle of doing something urgent. This problem could be due to several reasons including an outdated app version, lack of storage space, or even bugs within the app itself.
Addressing this: Start updating your Citizens App to the latest version as this typically eliminates bugs causing crashes. Another solution is to free up storage space on your device, which can be done by deleting unnecessary apps or files. If these steps don’t help, try reinstalling the app.
3. Issues with signing up or logging in
Having troubles with signing up or logging in can spoil the experience for many new app users. Sometimes the problem might be due to forgetting the password, a weak network connection, or a bug in the app.
How to tackle this: If you have forgotten your password, select the ‘Forgot password’ option when trying to log in. In case you’re dealing with a connection-related issue, try moving to a location with a better network or switch to a more reliable network. If these solutions fail to work, consider reaching out to the app’s support team for assistance.
4. App not updating
Finally, you have made it through a session without crashes, but realize that your Citizens App is not updating with new alarms or alerts. That could be due to a weak network connection or an issue with the app’s servers.
Problem-solving: Similar to the sign-up issue, try changing your location or switch to a better network. If this doesn’t work, the problem might be from the app’s end. In such cases, the best course of action would be to contact the Citizens App support team.
Despite the ease of these potential solutions, it’s important to remember that they might not work all the time. Some issues might need a professional touch or might be rooted in glitches beyond a user’s control. However, trying these fixes might help you get your Citizens App running smoothly again, minimizing both frustration and potential security risks.