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PS5 hdmi not working

The PlayStation 5 (PS5) has revolutionized gaming with its advanced features and high-quality graphics. However, encountering an HDMI issue can be a significant setback for gamers. This problem can stem from various factors, and resolving it is crucial for an uninterrupted gaming experience. In this article, we will delve into the common reasons behind the PS5 HDMI not working and provide step-by-step solutions to fix the issue effectively. 

PS5 hdmi not working

Reasons behind ps5 hdmi not working

Certainly! Here are the primary reasons behind the PS5 HDMI not working issue:

  1. Faulty HDMI Cable: A common cause is a damaged or defective HDMI cable. Wear and tear, or physical damage to the cable, can disrupt the signal transmission between the PS5 and the TV.
  2. Incorrect HDMI Connection: Sometimes, the issue arises from not properly securing the HDMI cable into the ports on both the PS5 and the TV, or using a port that is not HDMI 2.1 compatible, which is required for some PS5 features.
  3. TV HDMI Port Issues: The problem can also be due to a faulty HDMI port on the TV. Over time, these ports can become damaged or dirty, leading to poor connectivity.
  4. Incorrect PS5 Video Output Settings: Setting the PS5’s video output to a resolution or format not supported by the TV can result in no signal. This often occurs when switching to a new TV or after changing display settings.
  5. Outdated Firmware: Both the PS5 and the TV require regular firmware updates. Outdated firmware can lead to compatibility issues, including HDMI signal problems.
  6. PS5 Hardware Malfunction: In some cases, the issue might be due to an internal hardware problem within the PS5 itself, such as a damaged HDMI port or internal circuitry issues.
  7. TV Compatibility Issues: Some TVs may have compatibility issues with the PS5, particularly older models. These issues can manifest in the HDMI connection not being recognized.
  8. Power Supply Problems: Fluctuations in power supply or insufficient power can affect the PS5’s ability to transmit a signal through HDMI.
  9. Overheating: Overheating of the PS5 can lead to various technical issues, including HDMI output malfunction.
  10. Interference from Other Devices: Electronic interference from other devices nearby can disrupt the HDMI signal.

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Addressing these issues typically involves checking cables and connections, updating firmware, adjusting settings, or seeking professional repairs if the problem is related to hardware.

How to fix ps5 hdmi not working?

Fix 1: Resolving Issues with Faulty HDMI Cable

When the PS5 HDMI is not working, a common culprit is a faulty HDMI cable. The HDMI cable is crucial for transmitting high-definition audio and video signals from your PS5 to your TV. If this cable is damaged or not functioning correctly, it can lead to a range of issues, including no signal, poor image quality, or intermittent connection problems. Here’s a detailed guide on how to fix this issue:

Firstly, inspect the HDMI cable for any visible signs of damage. Look for bends, frays, or cuts on the cable. Even minor damage can disrupt the signal. If you find any physical damage, the cable needs to be replaced.

Next, ensure the HDMI cable is properly connected to both the PS5 and the TV. Sometimes, the issue is as simple as a loose connection. Unplug the cable from both ends and then firmly reinsert it, ensuring it’s securely connected.

If the cable seems undamaged and well-connected, the next step is to test the cable’s functionality. Try using the same HDMI cable with a different device, like a Blu-ray player or another gaming console, to see if it works. If the cable doesn’t work with other devices, it’s a clear indication that it needs to be replaced.

In case the cable works with other devices, the issue might be compatibility or a specific problem with how it interacts with your PS5 or TV. To test this, try a different HDMI cable with your PS5. Preferably, use a cable that is certified for HDMI 2.1, as this is the specification that matches the PS5’s capabilities, especially for features like 4K resolution at 120Hz.

Another important aspect to consider is the length of the HDMI cable. Longer cables can sometimes degrade signal quality. If you are using a very long HDMI cable, try switching to a shorter one, ideally no longer than 6 feet (about 1.8 meters), to ensure a stronger and more stable connection.

Lastly, consider the quality of the HDMI cable. Not all HDMI cables are created equal. For the best experience with your PS5, use a high-quality, high-speed HDMI cable that supports HDMI 2.1. This is particularly important for ensuring you can enjoy all the features of your PS5, like higher frame rates and resolutions.

Fix 2: Adjusting PS5 Video Output Settings

Sometimes, the PS5 HDMI not working issue can stem from the console’s video output settings not aligning with your TV’s capabilities. Here’s how to adjust these settings:

Start by turning off your PS5. Then, press and hold the power button until you hear two beeps: one immediately and another after about seven seconds. This boots the PS5 into Safe Mode.

Once in Safe Mode, connect your controller using a USB cable and press the PS button. In the Safe Mode menu, select the option ‘Change Resolution’. This will prompt the PS5 to restart.

Upon restart, the PS5 will allow you to select a resolution that is compatible with your TV. Start with a lower resolution, such as 1080p, and check if the HDMI connection works.

If you successfully get a signal, try gradually increasing the resolution to find the highest setting that is compatible with your TV. Remember that some TVs may not support the PS5’s highest resolutions or refresh rates.

After setting a compatible resolution, exit Safe Mode and restart your PS5 normally. Your console should now be able to connect to the TV without any HDMI issues.

Fix 3: Troubleshooting the TV’s HDMI Port

The problem might not always be with the PS5; it could be with the TV’s HDMI port. Here’s how to troubleshoot this:

First, check different HDMI ports on your TV. Sometimes, one port might be malfunctioning while others work fine. Simply unplugging the HDMI cable from the current port and trying it in a different port can be revealing.

If switching ports doesn’t work, try resetting your TV’s settings. This can be done through the TV’s settings menu, usually under ‘System’ or ‘General’. Resetting can resolve any settings that might be causing conflicts with the PS5’s HDMI output.

It’s also important to ensure that your TV’s firmware is up to date. Outdated firmware can lead to compatibility issues with newer devices like the PS5. Check your TV manufacturer’s website or the settings menu for options to update the firmware.

If none of these steps work, it could indicate a hardware problem with the TV’s HDMI ports. In such cases, consulting with a professional technician or reaching out to the manufacturer for support is recommended.

By following these steps, you can identify and potentially solve HDMI connectivity issues between your PS5 and your TV, whether they stem from console settings or the TV itself.

Fix 4: Updating the PS5 Firmware

Ensuring your PS5 is up to date with the latest firmware is essential for maintaining compatibility and functionality, especially regarding HDMI output. Here’s how to update your PS5’s firmware:

First, turn on your PS5 and navigate to the Settings menu. It’s represented by a gear icon on the top right of the home screen.

In the Settings menu, scroll down and select System. Under this section, find System Software and then choose System Software Update and Settings.

If an update is available, you’ll see an option to Download and Install. If your PS5 is already up to date, it will display a message confirming this.

Ensure your PS5 stays connected to the internet and does not power off during the update process. An interruption could lead to system errors.

Once the update is complete, your PS5 will restart. After the restart, check if the HDMI issue has been resolved. Firmware updates can fix bugs and compatibility issues that might be causing the HDMI problems.

Fix 5: Performing a Power Cycle on the PS5

A power cycle can clear the PS5’s internal memory (cache) and can resolve various issues, including HDMI signal problems. Here’s how to perform a power cycle:

Turn off your PS5 completely. Don’t use the Rest Mode, but turn it off entirely so that no lights are showing on the console.

Once the PS5 is turned off, unplug the power cable from the back of the console. Wait for about 1-2 minutes. This step allows the PS5 to clear its internal cache and reset any temporary settings that might be causing issues.

After waiting, plug the power cable back into the PS5.

Turn on your PS5 and check if the HDMI issue has been resolved. A power cycle often fixes temporary glitches that might affect the HDMI output.

These additional steps provide further avenues to troubleshoot and potentially resolve HDMI issues with your PS5, enhancing your overall gaming experience.

Fix 6: Resetting PS5’s Video Settings to Default

Sometimes, custom video settings on the PS5 might cause compatibility issues with your TV. Resetting these settings to their default can often resolve HDMI problems. Here’s how to reset your PS5’s video settings:

  1. First, turn off your PS5 completely. Ensure it’s not in Rest Mode, but fully powered down.
  2. Press and hold the power button on the console until you hear the second beep, indicating it’s starting in Safe Mode.
  3. Connect your controller to the PS5 using a USB cable and press the PS button to pair it.
  4. In the Safe Mode menu, select Reset Video Settings. This option will revert any video output settings back to their default configuration.
  5. After resetting, your PS5 will prompt you to choose the resolution best suited for your TV. Choose the recommended option to ensure compatibility.
  6. Restart your PS5 normally and check if the HDMI connection issue is resolved.

Fix 7: Checking for Electronic Interference

Electronic interference from other devices can sometimes disrupt HDMI signals. To check for and mitigate this issue:

  1. Isolate Your PS5: Move other electronic devices away from your PS5 and TV. Devices like routers, cordless phones, or microwaves can interfere with HDMI signals.
  2. Re-route Cables: Ensure that the HDMI cable isn’t tangled or running closely parallel to power cables or other sources of electronic interference.
  3. After rearranging the setup, check if the HDMI issue persists. A clearer path for the HDMI signal can often resolve connectivity problems.

Fix 8: Seeking Professional Repair

If all else fails and the HDMI issue persists, it might be indicative of a deeper hardware problem either in your PS5 or your TV. In such cases, seeking professional repair is advisable. Here’s what you can do:

  1. Contact Sony Support: Reach out to Sony’s customer support for your PS5. They can offer guidance and, if necessary, a professional repair service.
  2. Consult with a Certified Technician: If you suspect the issue might be with your TV, consult a certified technician or reach out to the TV’s manufacturer for assistance.
  3. When consulting professionals, describe the problem in detail, including all troubleshooting steps you’ve already attempted. This information can help them diagnose the issue more effectively.

These additional steps aim to cover more complex scenarios that might be causing the PS5 HDMI not working issue, providing comprehensive solutions to ensure you can get back to your gaming experience as soon as possible.


Dealing with PS5 HDMI issues can be frustrating, but with the right approach, they are often solvable. By methodically checking the HDMI cable, TV ports, and PS5 settings, most problems can be diagnosed and fixed. Remember to keep your PS5 firmware updated and consider professional help if the issue persists. With these solutions, you can return to enjoying the immersive gaming experience that the PS5 is known for.

Remember, maintaining your gaming setup is as important as the gaming itself. Regular checks and updates can prevent many common issues, ensuring a seamless and enjoyable gaming experience.


Why is my PS5 not connecting to my TV via HDMI?

It could be due to a faulty HDMI cable, incorrect settings, or compatibility issues with your TV.

How can I fix a PS5 HDMI connection issue?

Start by checking your HDMI cables for damage, then adjust the PS5’s video output settings.

What should I do if my HDMI cable is damaged?

Replace it with a new cable, preferably one that supports HDMI 2.1 for optimal performance.

Can a TV firmware update affect PS5 HDMI connectivity?

Yes, always ensure your TV’s firmware is up to date to maintain compatibility.

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