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How to fix the Verizon travel pass not working?

Traveling is an adventure, but when your Verizon Travel Pass isn’t working, it can turn into a headache. Whether you’re a globetrotter or a business traveler, staying connected is paramount. In this comprehensive guide, we’ll unravel the mystery behind the Verizon Travel Pass issues and provide you with detailed, actionable solutions to get you back on the grid, wherever you may be.

How to fix the Verizon travel pass not working

What is the Verizon Travel Pass?

Verizon’s Travel Pass is a godsend for travelers, allowing you to use your domestic talk, text, and data allowances while traveling abroad in over 185 countries. However, when it doesn’t work, it can leave you feeling stranded. Let’s dive into some common reasons why the Travel Pass might not be functioning correctly and how you can fix them.

Solutions to Fix Verizon Travel Pass Issues

Restart Your Device

A simple but often effective fix is to restart your device. This can resolve minor connectivity issues and refresh your network connection.

  1. Power off your device.
  2. Wait for a minute.
  3. Power it back on and check if the Travel Pass is working.

Update Your Device’s Software

Running outdated software can lead to compatibility issues with Verizon’s network, especially when abroad.

  1. Check for Updates: Go to your device’s settings and check for any available software updates.
  2. Install Updates: If there’s an update, download and install it. This might resolve the issue.

Reset Network Settings

If the problem persists, resetting your network settings might help. This will erase all network settings, including Wi-Fi passwords, VPN settings, and cellular settings.

  1. Backup Important Information: Ensure that you have a backup of your Wi-Fi passwords and VPN settings.
  2. Reset Network Settings: Follow your device’s procedure to reset network settings.
  3. Reconnect to Networks: After the reset, reconnect to your Wi-Fi and reconfigure VPN settings if necessary.

When to Contact Verizon Support

If you’ve tried all the above steps and your Verizon Travel Pass is still not working, it’s time to reach out to Verizon’s customer support. They can provide additional insights, check if there are any account-specific issues, or guide you through more advanced troubleshooting steps.


While encountering issues with your Verizon Travel Pass can be frustrating, most problems have straightforward solutions. From ensuring device compatibility to updating your settings, these steps can help you stay connected during your travels. If all else fails, Verizon’s customer support is there to assist you. Remember, every problem has a solution, and soon you’ll be back to enjoying your travels, with the world at your fingertips.

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