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Ticketmaster error code 0011

Is Ticketmaster error code 0011 giving you a headache? We’ve got you covered! This troublesome error is common amongst users and has specific reasons for occurring. And the best part? It’s fixable. This comprehensive guide is packed with insights to help you solve this persistent problem.

Understanding Ticketmaster Error Code 0011

So, what is Ticketmaster error code 0011? Essentially, it’s an error message users encounter while trying to purchase tickets. This can be incredibly frustrating, especially when tickets for your favourite event are quickly selling out. The primary causes for this error include network issues, browser problems, or site glitches on Ticketmaster’s end.

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Network Issues

One primary cause of the infamous Ticketmaster error code 0011 is network connectivity. The error might pop up if your internet connection is unstable or too slow. Make sure you have a reliable, high-speed internet connection when you’re trying to buy tickets.

Browser Problems

Browser-related problems can also cause the Ticketmaster error code 0011. It may be due to browser compatibility issues, outdated browser versions, or excessive browser cache and cookies.

Ticketmaster Glitches

Sometimes, the issue isn’t from your end but from Ticketmaster’s. Site glitches or server issues can cause this pesky error. Unfortunately, if this is the case, there’s not much you can do except wait for Ticketmaster to resolve the issue.

How to Fix Ticketmaster Error Code 0011?

Now, let’s dive into the solutions for each of these causes.

Fix 1: Rectify Network Issues

To resolve network-related causes of Ticketmaster error code 0011, follow these detailed steps.

  • Step 1: Check Internet Connection: Begin by checking your internet connection. Make sure you’re connected to a stable and high-speed network. If you’re using Wi-Fi, ensure it’s not being heavily used by other devices, which could slow down your connection.
  • Step 2: Reset the Router: If your connection seems unstable, try resetting your router. Unplug it from the power source, wait a few minutes, then plug it back in. Allow the router a few moments to restart before trying to connect again.
  • Step 3: Contact Internet Service Provider: If resetting the router doesn’t help, your next step is to contact your internet service provider (ISP). They can help diagnose if there’s an issue with your internet service.
  • Step 4: Try a Different Network: Still experiencing the error? Try connecting to a different network. You could use your mobile data as a hotspot or attempt to connect from a different location with a different Wi-Fi network.
  • Step 5: Switch Devices: Lastly, switch devices. Sometimes certain devices might have issues connecting to Ticketmaster’s website. Try accessing the site from a different device to see if the problem persists.

By following these steps, you should be able to rectify any network issues causing the Ticketmaster error code 0011. If you’re still encountering the error, move on to addressing possible browser-related problems.

If you’ve ruled out network issues, the next step is to resolve potential browser problems. Here’s how:

  • Step 1: Update Your Browser: Older browser versions may not support certain features on the Ticketmaster site, causing the error. Make sure your browser is updated to the latest version.
  • Step 2: Clear Cache and Cookies: Your browser stores cache and cookies from all websites you visit. Over time, this data can cause issues. Navigate to your browser settings and clear your browsing data, making sure to remove both cache and cookies.
  • Step 3: Disable Browser Extensions: Some browser extensions can interfere with the Ticketmaster website. Try disabling your extensions, then reload the site to see if the error persists.
  • Step 4: Try a Different Browser: If you’re still facing the error, consider switching browsers. Each browser behaves differently, so switching might help.
  • Step 5: Switch Devices: Lastly, try accessing Ticketmaster from a different device. The issue might be specific to your device and not the network or browser.

Fix 3: Detailed Steps to Deal with Ticketmaster Glitches

If you’ve addressed both network and browser issues and still encounter the error, it may be a problem on Ticketmaster’s end.

  • Step 1: Refresh the Page: Start by refreshing the page. Sometimes, a simple refresh can resolve minor glitches.
  • Step 2: Restart Your Device: Next, restart your device. This can often solve minor software glitches.
  • Step 3: Wait and Retry: If the error persists, it might be due to high traffic on the Ticketmaster site or a server issue. In this case, wait for a while and then try again.
  • Step 4: Contact Ticketmaster Support: Lastly, if the error continues, reach out to Ticketmaster’s customer support. They can provide further assistance and keep you updated on any ongoing issues.

By following these detailed steps, you can hopefully resolve the Ticketmaster error code 0011 and enjoy a smooth ticket-purchasing experience.

Fix 4: Troubleshoot Device-Specific Issues

Sometimes, your device could be the culprit behind the Ticketmaster error code 0011. Here’s how you can troubleshoot:

  • Step 1: Check Device Compatibility: Ensure that your device meets the basic system requirements for accessing the Ticketmaster website. The site may not function properly on older devices or systems.
  • Step 2: Update Your Device’s Software: Just like browsers, outdated device software can cause compatibility issues. Ensure your device’s software is up-to-date.
  • Step 3: Disable VPN/Proxy: If you’re using a VPN or proxy, it could be causing the error. Try disabling it and connect directly to your network.
  • Step 4: Restart Your Device: A simple device restart can often solve a range of issues. Turn off your device, wait a minute, then turn it back on and try accessing Ticketmaster again.
  • Step 5: Try a Different Device: If all else fails, try using a different device. Some devices may have unique issues that cause problems with certain websites.

Fix 5: Clear App Cache (For Mobile Users)

If you’re using the Ticketmaster app and encountering error code 0011, you may need to clear the app cache. Here’s how:

  • Step 1: Access App Settings: On Android, go to Settings > Apps > Ticketmaster > Storage. On iOS, you’ll need to uninstall and reinstall the app, as there’s no option to clear cache individually.
  • Step 2: Clear Cache and Data: On Android, tap on “Clear Cache” and “Clear Data”. Remember, clearing data will remove your login info and preferences.
  • Step 3: Restart the App: Close the Ticketmaster app completely, then open it again.
  • Step 4: Reinstall the App: If the error persists, uninstall the app, restart your device, and then reinstall the app.

These two additional troubleshooting methods should help you address the majority of issues causing the Ticketmaster error code 0011, ensuring a seamless experience as you secure your desired tickets.

Fix 6: Check for Ad Blocker Interference

Ad blockers can sometimes interfere with Ticketmaster, causing error code 0011. Here’s how to handle this:

  • Step 1: Disable Ad Blocker: Try disabling your ad blocker. This can be done through your browser settings or the ad blocker’s dashboard.
  • Step 2: Refresh the Page: After disabling the ad blocker, refresh the Ticketmaster page to see if the error still appears.
  • Step 3: Whitelist Ticketmaster: If disabling the ad blocker works, consider whitelisting Ticketmaster. This allows ads from Ticketmaster while blocking others.
  • Step 4: Re-enable Ad Blocker: After whitelisting Ticketmaster, re-enable your ad blocker to continue blocking unwanted ads on other sites.

Fix 7: Check for Firewall or Antivirus Interference

Firewalls or antivirus software can also cause issues with Ticketmaster. Here’s how to check for this:

  • Step 1: Temporarily Disable Firewall/Antivirus: First, try disabling your firewall or antivirus software temporarily. Remember, this could make your device vulnerable, so only do this for a short time.
  • Step 2: Try Ticketmaster: While the firewall or antivirus is disabled, try accessing Ticketmaster. If the error is gone, the software was likely the cause.
  • Step 3: Add Exception for Ticketmaster: If disabling the firewall or antivirus resolves the issue, add an exception for Ticketmaster in the software settings before re-enabling it.
  • Step 4: Re-enable Firewall/Antivirus: Finally, don’t forget to re-enable your firewall or antivirus software to keep your device protected.

By following these additional fixes, you should be able to resolve the Ticketmaster error code 0011 and get back to your ticket shopping without any further hassle.


Ticketmaster Error Code 0011 may seem like an insurmountable barrier, but armed with patience, technical know-how, and the support of Ticketmaster’s customer service, you can triumph over this digital obstacle. So fear not, dear ticket-seeker, for the gates to your desired event shall soon open wide, welcoming you with open arms.


What is Ticketmaster error code 0011?

It’s an error message users see when trying to purchase tickets on Ticketmaster.

What causes Ticketmaster error code 0011?

It’s usually caused by network issues, browser problems, or site glitches on Ticketmaster’s end.

How can I fix network issues causing error code 0011?

Ensure you have a stable, high-speed internet connection, reset your router, or try a different network.

What browser issues can cause this error?

Browser compatibility issues, outdated versions, or excessive cache and cookies can cause this error.

How can I fix browser-related issues?

Update your browser, clear your cache and cookies, or try using a different browser.

How can I fix Ticketmaster glitches?

Refresh the page, wait and retry later, or contact Ticketmaster’s customer support for help.

Can my device cause error code 0011?

Yes, certain devices might have issues connecting to Ticketmaster, causing the error.

How can I troubleshoot device-specific issues?

Check device compatibility, update your software, disable VPN/proxy, or try a different device.

Can the Ticketmaster app cause error code 0011?

Yes, if you’re using the app, you might need to clear the app cache or reinstall the app.

Can ad blockers or firewalls cause this error?

Yes, sometimes ad blockers, firewalls, or antivirus software can interfere with Ticketmaster, causing this error.

How can I fix ad blocker or firewall issues?

Disable them temporarily, try Ticketmaster, then add an exception for Ticketmaster before re-enabling them.

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