In an era where remote meetings have become the new normal, software like Microsoft Teams plays a vital role in connecting people globally. Despite the many benefits of these types of applications, they occasionally present troubles such as issues with microphone functionality. If you have recently encountered microphone problems on Teams, fret not. We have curated a comprehensive guide on how to fix a microphone not working on Teams.
Check Teams and System Settings
Firstly, confirm whether the microphone has been properly set in both the system and Teams settings. In the Teams App, go to Profile, Settings, then Devices. Under the microphone, select the right device. If the microphone doesn’t appear in the list or if you are still facing issues, check the system settings, which varies depending on the operating system.
On Windows, go to Sound settings, then Input. Choose the correct microphone from the given list. For macOS, head to System Preferences, select Sound, then Input and ensure the correct microphone is selected. Also, remember to adjust the input volume to the desired level.
Update your device drivers
An outdated or incompatible audio driver can also cause the microphone not to work on Teams. Therefore, it is important to keep your device’s drivers updated. If you are using Windows, open Device Manager, find Sound, video and game controllers, and right-click the audio driver and select Update driver. On macOS, microphone driver updates are generally included in system updates. So, to keep your drivers updated, make sure you have the latest version of macOS.
If the above methods fail to fix the microphone issue, consider reinstalling Teams. Uninstall the app, restart your device, and then reinstall the software. This process will help clear any temporary configuration data that might be causing the problem.
Adjust the App Permissions
Permissions are a common reason for a microphone not working on Teams. Make sure that Teams have the necessary permissions to access your microphone. For Windows, head to Settings, then Privacy, and finally Microphone. Ensure that Allow apps access to your microphone is turned ON. For macOS, go to System Preferences, Security & Privacy, and under the Microphone, ensure Teams is checked.
Turn off VPNs and Antiviruses
At times, VPN and antivirus software could cause the microphone not working on Teams issue. This happens because the security features of these tools may block Teams from accessing the microphone. To fix this, try temporarily disabling the VPN and antivirus software, then restart Teams.
The trend of remote work is set to continue, as 82% of company leaders plan to permit remote working post-pandemic, according to Gartner’s recent survey. Therefore, having tools like Teams working perfectly is critical. If your microphone is not working on Teams, the solutions listed above will usually rectify the problem. However, if all else fails, reaching out to the Microsoft Support Center or your IT department should be your next step. The beauty of technology is that there’s always a way to troubleshoot and fix any issues- we just need to dive into the problem.