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Twitch Drops Error Encounter

Picture this. It’s the weekend and you’re comfortably settled into your favorite chair, tuning into an exciting live stream on Twitch. The anticipation grows as you see a notification pop up – you’re about to receive a coveted Twitch Drop. However, just as you’re about to claim your reward, an unexpected message appears on your screen: “Error occurred drop was not claimed.”

Suddenly, your anticipation turns to frustration. Twitch Drops are an integral part of your Twitch experience, enhancing the enjoyment of your favorite streams. When this process goes awry, it doesn’t just feel like a minor hiccup—it feels like a piece of the Twitch experience has been robbed. If you’re reading this, chances are you’re all too familiar with this scenario and are looking for ways to resolve it.

But fear not, fellow Twitch user. Your journey through streams need not be marred by this disruptive error. We understand the disappointment and have created a user-friendly guide to combat this common Twitch issue. Whether it’s a browser glitch, a connectivity concern, or an account linking problem, rest assured that you’ll find the appropriate remedy here. Let’s navigate this digital landscape together, restoring your Twitch Drops experience to its former glory. After all, Twitch is more than just a streaming platform – it’s a community. So here are the steps to take, to transform that error message into a triumph of claim.

Twitch Drops Error Encounter

Also read: Twitch error 2000

Reasons Behind Twitch Drops Error Encounter

The occurrence of the “Error occurred drop was not claimed” message on Twitch can be attributed to a few key factors. These are as follows:

  1. Browser-Related Issues: If your browser is burdened with excessive cookies and cache, it may interfere with the Twitch Drops claiming process.
  2. Connectivity Problems: Unstable or weak internet connection may also trigger this error, preventing you from claiming your well-deserved Twitch Drops.
  3. Account Synchronization Errors: If your Twitch account isn’t correctly synced with your game account, you could face this error. Ensuring proper synchronization is critical for a seamless Twitch Drops experience.
  4. Overloaded Twitch Servers: On occasion, the Twitch servers might be overloaded, especially during popular streams, leading to such errors.

Remember, understanding the root cause of this error is the first step towards resolving it.

When faced with the “Error occurred drop was not claimed” message, the first port of call should be your browser. Here are the detailed steps to resolve this issue:

Step 1: Clear Browser Cache and Cookies: Overloaded with cookies and cache, browsers may hinder the Twitch Drops claiming process. To clear them, navigate to your browser’s settings, look for the option to ‘Clear browsing data’ and make sure to select both ‘Cookies and other site data’ and ‘Cached images and files’.

Step 2: Use Incognito Mode: If the error persists, try accessing Twitch in an incognito or private window. This mode doesn’t use your stored cache or cookies, which might resolve the issue.

Step 3: Try a Different Browser: If the problem still exists, consider switching to a different browser. Sometimes, certain browser-specific issues could interfere with the claiming of Twitch Drops.

By following these steps, browser-related issues causing the “Error occurred drop was not claimed” message can be resolved. With a fresh, clean browser, you’re one step closer to successfully claiming your Twitch Drops.

Fix 2: Rectifying Connectivity Problems

Connectivity problems could lead to the unwanted “Error occurred drop was not claimed” message. Here are the steps to address this:

Step 1: Refresh Internet Connection: Sometimes, a simple refresh of your internet connection can do the trick. Disconnect your device from the internet, wait for a minute, then reconnect.

Step 2: Reset Router: If refreshing doesn’t work, try resetting your router. This can often resolve any network instability issues that might be causing the problem.

Step 3: Check Your Internet Speed: If you’re still experiencing problems, check your internet speed. Twitch Drops require a stable, robust internet connection. Slow speeds may be preventing you from claiming your drops.

Step 4: Switch Network: If none of the above steps help, consider switching to a different network. Sometimes, specific networks may have issues that prevent the claiming of Twitch Drops.

By rectifying connectivity problems, you can get rid of the “Error occurred drop was not claimed” error, bringing you back into the vibrant world of Twitch streams and rewards.

Fix 3: Addressing Account Synchronization Errors

At times, the dreaded “Error occurred drop was not claimed” message is a result of account synchronization issues. Here are the steps to address this:

Step 1: Verify Account Linking: First, ensure your Twitch account is correctly linked with your game account. To do this, visit the connections tab in your Twitch settings and check if the correct game account is linked.

Step 2: Unlink and Relink: If you find discrepancies or if the problem persists despite correct linking, try unlinking and then relinking your accounts. Sometimes, this reset can resolve synchronization errors.

Step 3: Check In-Game Settings: Finally, check the settings within your game itself. Some games require specific settings for Twitch Drops to function correctly.

By addressing account synchronization errors, you can claim your Twitch Drops without interruptions, enhancing your overall Twitch experience.

Fix 4: Checking for Updates and Restarting Devices

Another potential fix for the “Error occurred drop was not claimed” issue involves checking for updates and restarting your devices. Here are the steps:

Step 1: Update Your Browser: Outdated browsers might not support certain features required for Twitch Drops. Ensure your browser is up-to-date. Most browsers have an ‘About’ section in their settings where you can check for updates.

Step 2: Update Twitch App: If you’re using the Twitch app, make sure it’s updated. Make sure to check for any available updates in your device’s app store.

Step 3: Restart Your Device: Sometimes, a simple restart can fix minor glitches. Power off your device, wait for a brief period, and then power it back on.

Step 4: Re-log Into Twitch: After restarting, log out from Twitch and then log back in. This process can reset certain settings, potentially resolving the issue.

With these steps, you’ll have explored all possible solutions for the “Error occurred drop was not claimed” message, increasing your chances of a seamless Twitch Drops experience.

Fix 5: Disabling AdBlocker and Other Extensions

Sometimes, the “Error occurred drop was not claimed” message might occur due to interference from browser extensions, such as AdBlockers. Here are steps to troubleshoot this:

Step 1: Identify Potential Extensions: Look at your current browser extensions, particularly AdBlockers or those that affect site data or cookies. They might interfere with Twitch Drops.

Step 2: Disable Extensions Temporarily: Temporarily disable these extensions one by one. After disabling each, check if the error persists on Twitch.

Step 3: Whitelist Twitch: If you find an AdBlocker or similar extension causing the issue, consider whitelisting Twitch. This action allows Twitch to function fully while keeping the extension active for other sites.

Step 4: Re-enable Extensions: If disabling extensions resolves the issue, re-enable them one by one, checking Twitch each time. If the error returns upon enabling a specific extension, you’ve found your culprit.

By disabling AdBlockers or other extensions, you can enjoy your Twitch Drops experience without the interruption of the “Error occurred drop was not claimed” message.

Fix 6: Checking System Time Settings

In some cases, the “Error occurred drop was not claimed” message might be due to incorrect system time settings on your device. Here’s how you can troubleshoot this:

Step 1: Check System Time: Verify that your device’s system time is accurate. Incorrect time settings can sometimes interfere with web-based activities like claiming Twitch Drops.

Step 2: Enable Automatic Time Setting: If possible, enable the ‘Set time automatically’ option in your device’s settings. This ensures your system time stays accurate.

Step 3: Check Time Zone: Make sure your device’s time zone setting is correct. A wrong time zone might disrupt synchronicity with Twitch servers.

Step 4: Restart and Recheck: After making any necessary changes, restart your device and revisit Twitch to see if the error persists.

Correct system time settings are essential not just for Twitch Drops, but for the overall functioning of your device. By verifying these settings, you’re more likely to claim your Twitch Drops without encountering the “Error occurred drop was not claimed” message.

Fix 7: Checking Twitch Server Status

Occasionally, the “Error occurred drop was not claimed” message might be due to issues with the Twitch servers themselves. Here’s how to investigate:

Step 1: Visit Server Status Websites: Use online resources like DownDetector to check if Twitch is experiencing server issues. These platforms provide real-time information about outages or problems.

Step 2: Check Twitch Social Media: Twitch often posts updates about server issues on their social media platforms. Check their Twitter or Facebook feeds for any recent updates.

Step 3: Wait It Out: If Twitch is indeed having server problems, you may just need to wait until the issue is resolved.Stay updated by monitoring their social media platforms for any announcements.

Step 4: Try Again Later: Once the server issues have been addressed, try claiming your Twitch Drops again.

While server issues are beyond your control, being aware of them can save you time and frustration when dealing with the “Error occurred drop was not claimed” message. With patience and the right information, you’ll be back to claiming your Twitch Drops in no time.

Fix 8: Contacting Twitch Support

If you’ve tried all the above fixes and are still faced with the “Error occurred drop was not claimed” message, it’s time to reach out to the experts at Twitch Support. Follow these steps to get their assistance:

Step 1: Gather Necessary Information: Prepare all necessary information about your issue. This could include screenshots of the error, details of the stream, and what fixes you’ve already attempted.

Step 2: Visit the Twitch Support Page: Head to the Twitch Support page. Here, you’ll find various resources to help you troubleshoot common problems.

Step 3: Submit a Request: If your problem persists, submit a support request. Use the ‘Submit a Request’ option on the top right of the Twitch Support page. Make sure to provide all the information you gathered in step 1.

Reaching out to Twitch Support can be incredibly helpful when you’re unable to resolve the issue independently. They can help identify potential problems from their end, bringing you one step closer to a seamless Twitch Drops experience.


The “Error occurred drop was not claimed” issue on Twitch, though frustrating, is manageable. Several fixes exist, from clearing browser cache to disabling extensions. Connectivity and system time can also play roles. Unresolved issues can find remedy through Twitch Support. By understanding the issue’s root causes and applying these fixes, you can resume your Twitch journey without disruption, enhancing your overall Twitch experience. Remember, it’s not just about streaming—it’s about enjoying a rewarding, seamless community experience. Patience and persistence are your best allies in resolving this error and reclaiming your Twitch Drops. Happy streaming!


1. What is the ‘Error occurred drop was not claimed’ message on Twitch?

It’s an error message indicating an issue preventing you from claiming Twitch Drops during a stream.

2. Can browser-related problems cause this error?

Yes, overloaded cookies and cache can interfere with the Twitch Drops claiming process, leading to this error.

3. How can I fix this error if it’s due to account synchronization issues?

Check your Twitch account linking, unlink and relink if necessary, and also check your in-game settings for Twitch Drops.

4. Can a simple device restart help resolve this error?

Sometimes, a simple device restart can solve minor glitches that might be causing this error.

5. How can I find out if the error is from Twitch’s end?

Check Twitch server status using resources like DownDetector or Twitch’s own social media updates.

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