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iPhone gmail notifications not showing preview

Are you missing important emails because your iPhone isn’t showing Gmail notifications with a preview? This common issue can be frustrating, but luckily, it’s often easy to fix. In this article, we’ll explore the reasons why Gmail notifications might not be displaying properly on your iPhone and provide step-by-step solutions to resolve the problem.

iPhone gmail notifications not showing preview

Reasons behind iphone gmail notifications not showing preview

Certainly, here are the primary reasons behind the issue of iPhone Gmail notifications not showing previews:

  1. Incorrect Notification Settings: Your iPhone’s notification settings might not be properly configured for Gmail. This includes the settings for notification previews, alerts, and banners.
  2. Outdated Gmail App: Using an outdated version of the Gmail app can lead to compatibility issues with the latest iOS features, resulting in notification problems.
  3. Software Glitches: Sometimes, temporary software glitches on your iPhone can cause disruptions in notification delivery and display.
  4. Do Not Disturb Mode: If your iPhone is in Do Not Disturb mode, it will suppress notifications, including Gmail alerts.
  5. Background App Refresh Disabled: If Background App Refresh is turned off for Gmail, the app might not update in the background, leading to delayed or missing notifications.
  6. Network Connectivity Issues: Poor or unstable internet connection can delay the syncing of emails and notifications.
  7. Restricted Data Usage for Gmail: If your iPhone’s settings restrict data usage for Gmail, it can affect how and when you receive notifications.
  8. Low Power Mode: When your iPhone is in Low Power Mode, some automatic updates and background activities, including email sync, might be limited or paused.
  9. Conflicting Third-Party Apps: Sometimes, other apps installed on your iPhone can conflict with Gmail’s functionality, affecting notifications.
  10. Server-Side Issues: Occasionally, the issue might stem from Gmail’s server side, affecting notification delivery to your device.

By understanding these reasons, users can better troubleshoot and resolve the issue of iPhone Gmail notifications not showing previews.

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How to fix iPhone gmail notifications not showing preview?

Fix 1: Adjusting iPhone Notification Settings for Gmail

The most common reason for iPhone Gmail notifications not showing a preview is incorrect notification settings. To fix this, follow these detailed steps:

First, open the Settings app on your iPhone. This is the gear-shaped icon typically located on your home screen. Once in Settings, scroll down until you find the Notifications option. Tapping on Notifications will bring you to a list of all the apps installed on your device that can send notifications.

In this list, look for Gmail. It’s essential to make sure that Gmail is not only allowed to send notifications but also set up in a way that suits how you want to receive them. When you select Gmail from the list, you will see several options.

Ensure that the Allow Notifications toggle is turned on. This is the main switch that controls whether or not you receive any notifications from the Gmail app. If this is off, you won’t get any alerts, banners, or notifications in the Notification Center.

Next, focus on the Alerts section. Here, you have three options: Lock Screen, Notification Center, and Banners. Select all that apply based on where you want to see the Gmail notifications. For full visibility, it’s recommended to have all three options enabled.

The Show Previews setting is also crucial. It determines how much of the email content is visible in the notification. You can set it to always show, only when unlocked, or never. For immediate information at a glance, setting it to Always is advisable.

Lastly, check the Sounds and Badges options. If you want an auditory alert or a visual badge count on the Gmail app icon whenever a new email arrives, ensure these are enabled.

By carefully adjusting these settings, you can ensure that your iPhone properly displays Gmail notifications, complete with previews, in the way that best fits your needs. Remember, these settings can be revisited and adjusted anytime as your preferences or usage habits change.

Fix 2: Updating the Gmail App

Outdated apps can often lead to various issues, including problems with notifications. Ensuring your Gmail app is up-to-date is crucial for optimal performance and functionality. Here’s how to update the Gmail app on your iPhone:

Start by opening the App Store. This is the blue app icon with a white “A” typically found on your home screen. Once you’re in the App Store, tap on your profile icon located at the top right corner of the screen. This will take you to your account page where you can manage app updates.

Scroll down to the “Upcoming Automatic Updates” or “Available Updates” section. Here, you will see a list of apps with available updates. Look for Gmail in this list. If you see it, it means an update is available.

Tap on the Update button next to Gmail. This will initiate the download and installation of the latest version of the app. Depending on your internet connection, this process may take a few minutes.

Once the update is complete, it’s a good idea to restart your iPhone to ensure all changes take effect properly. Hold down the power button and follow the on-screen instructions to turn off your phone, then turn it back on.

After updating the app and restarting your iPhone, check to see if Gmail notifications are working correctly.

Fix 3: Resetting Network Settings

Network issues can sometimes affect how notifications are received and displayed. Resetting your iPhone’s network settings can resolve these issues. Here’s how to do it:

Open the Settings app on your iPhone. In Settings, scroll down and select General. This section contains various iPhone management settings.

Within General, scroll down to the bottom and find Reset. Tap on it to view all the reset options available for your iPhone.

Select Reset Network Settings. This action will reset all network settings, including Wi-Fi passwords, cellular settings, and VPN and APN settings. It’s important to note that this won’t delete any personal data like photos, apps, or contacts.

You will be prompted to enter your iPhone’s passcode. Enter it to confirm the action.

Your iPhone will take a moment to reset the network settings and may restart during this process. Once it’s back on, your network settings will be restored to their default state.

After resetting the network settings, reconnect to your Wi-Fi or cellular network and check if the Gmail notifications are now working as expected.

By implementing these fixes, you can often resolve issues with Gmail notifications not showing previews on your iPhone.

Fix 4: Checking Gmail In-App Settings

Sometimes, the issue with Gmail notifications not showing previews on your iPhone can be attributed to settings within the Gmail app itself. Here’s how to ensure your in-app settings are configured correctly:

  1. Open the Gmail app on your iPhone.
  2. Tap the menu icon (usually three horizontal lines) located in the top left corner of the screen. This will open the app’s navigation menu.
  3. Scroll down and find the “Settings” option. Tap on it to access Gmail’s settings.
  4. In the Settings menu, select your Gmail account if you have multiple accounts linked to the app.
  5. Look for the “Notifications” section. Tap on it to access notification settings for your Gmail account.
  6. Ensure that the “Notifications” option is set to “All New Mail” or a similar option that guarantees you receive notifications for incoming emails.
  7. Additionally, you can check other notification settings in this section, such as “Sound” and “Vibrate”. Make sure they are enabled if you want auditory and haptic feedback for new emails.
  8. Exit the Gmail app and then reopen it to apply these settings.

By adjusting these in-app notification settings, you can ensure that Gmail notifications, including previews, are configured correctly on your iPhone.

Fix 5: Disabling Do Not Disturb Mode

The “Do Not Disturb” mode on your iPhone can be useful when you don’t want to be interrupted by notifications, but it can also cause Gmail notifications to not display properly. To disable “Do Not Disturb,” follow these steps:

  1. Open the Settings app on your iPhone.
  2. Scroll down and tap on “Do Not Disturb.”
  3. In the “Do Not Disturb” settings, make sure that the toggle switch for “Do Not Disturb” is turned off. When it’s off, the switch will appear white or gray.
  4. You can also check if there is a “Schedule” enabled. If you have a schedule set, it’s essential to ensure that the current time doesn’t fall within the scheduled “Do Not Disturb” hours.
  5. Exit the settings, and your iPhone will no longer be in “Do Not Disturb” mode.

Disabling “Do Not Disturb” mode will allow Gmail notifications to appear on your iPhone’s lock screen and Notification Center as expected.

Fix 6: Enabling Background App Refresh for Gmail

Background App Refresh allows apps to update their content in the background, ensuring you receive timely notifications. To enable it for Gmail, follow these steps:

  1. Open the Settings app on your iPhone.
  2. Scroll down and select “General.”
  3. Tap on “Background App Refresh.”
  4. Find “Gmail” in the list of apps and ensure the toggle switch next to it is turned on. This allows Gmail to refresh its content in the background.
  5. Exit the settings, and Gmail will now be able to update and deliver notifications even when the app is not actively open.

By enabling Background App Refresh for Gmail, you can ensure that notifications, including previews, are delivered promptly.

Fix 7: Checking for Conflicting Third-Party Apps

Sometimes, other apps installed on your iPhone can interfere with the proper functioning of Gmail notifications. To check for conflicts:

  1. Review the list of recently installed apps on your iPhone.
  2. Identify any apps that may have similar notification or background refresh features as Gmail.
  3. Temporarily uninstall or disable these apps to see if the issue with Gmail notifications is resolved.
  4. Reinstall or enable the apps one by one, testing Gmail notifications after each installation to identify the conflicting app.

By identifying and addressing conflicting third-party apps, you can prevent them from disrupting Gmail notifications.

Fix 8: Contacting Gmail Support for Server-Side Issues

If none of the above fixes resolve the issue, it’s possible that the problem may be on Gmail’s server side. In this case, reaching out to Gmail support can be helpful. You can report the issue to Gmail’s support team, providing them with details about the problem you’re experiencing. They may be able to investigate and address any server-related issues that could be affecting your Gmail notifications.

By exploring these additional fixes, you can increase the chances of resolving the issue of Gmail notifications not showing previews on your iPhone and ensure that you receive timely alerts for incoming emails.


Missing Gmail notifications on your iPhone can disrupt your workflow and communication. By following the steps outlined in this guide, you can troubleshoot and resolve most issues related to Gmail notifications not showing a preview on your iPhone. Remember to check your notification settings, update the Gmail app, restart your iPhone, check in-app settings, disable Do Not Disturb, and reset network settings if necessary. By addressing these areas, you’ll ensure that you’re always up-to-date with your emails.


Why are my iPhone Gmail notifications not showing previews?

This happens due to settings or app issues.

How can I fix notification settings?

Go to iPhone Settings > Notifications > Gmail.

What if my Gmail app is outdated?

Update it in the App Store.

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