Phone not allowed for voice

Having a phone that is not allowed for voice calls can be a frustrating experience. This issue can occur due to various reasons, such as network restrictions, software glitches, or improper settings. Regardless of the cause, it’s important to address this problem promptly to regain the ability to make and receive voice calls on your phone.

In this article, we will explore the common reasons why your phone may not be allowed for voice calls and provide you with step-by-step solutions to fix this issue. From troubleshooting network-related problems to adjusting essential settings on your device, we’ll cover it all. So, if you’re struggling with a phone that isn’t allowing voice calls, read on to find the solutions you need.

Reasons why a phone may not be allowed for voice calls

There can be several reasons why a phone may not be allowed for voice calls. These reasons include:

1. Network restrictions: Some phones are locked to specific carriers, preventing them from being used with other networks. This limitation is often imposed by the carrier to ensure customers remain within their network.
2. Incompatible network technologies: Certain phones may not be compatible with the network technologies used by specific carriers. This can result in the phone being unable to connect to the network for voice calls.
3. Software glitches: Software issues, such as compatibility problems, corrupted system files, or bugs in the operating system, can cause a phone to malfunction and restrict voice call functionality.
4. Outdated software: Using outdated software versions on the phone can lead to compatibility issues and hinder the ability to make or receive voice calls.
5. Misconfigured call settings: Incorrect call settings on the phone can prevent voice calls. This can happen if call barring or call forwarding settings are enabled or if airplane mode is turned on.
6. SIM card issues: Faulty or improperly inserted SIM cards can cause the phone to be not allowed for voice calls. Physical damage to the SIM card or an outdated card that needs replacement can also be contributing factors.
7. Network coverage issues: Weak network signal or poor network coverage in a particular area can affect the phone’s ability to make and receive voice calls.

Identifying the specific reason behind a phone not being allowed for voice calls is crucial in determining the appropriate solution to fix the issue.

How to fix phone not allowed for voice?

Fix 1: Check Network Restrictions and Unlock Your Phone

If your phone is not allowed for voice calls due to network restrictions or compatibility issues, you can resolve the problem by checking network restrictions and unlocking your phone. Here’s how:

1. Contact your current carrier: Reach out to your carrier’s customer support and inquire about your phone’s network restrictions. Ask if your phone is locked to their network and if it can be unlocked for use with other carriers.
2. Request carrier unlocking: If your phone is locked, request your carrier to unlock it. Provide them with the necessary information, such as your device’s IMEI number, which can be found in the phone settings or by dialing *#06# on your phone.
3. Third-party unlocking services: If your carrier cannot unlock your phone, consider using reputable third-party unlocking services. These services specialize in unlocking phones and will provide you with instructions or software to unlock your device securely.
4. Follow unlocking instructions: Once you have the instructions or software, carefully follow the provided steps to unlock your phone. This usually involves entering specific codes or using software tools to remove the carrier lock.
5. Test with a different SIM card: After unlocking your phone, insert a SIM card from a different carrier to check if voice calls are now allowed. Make a test call to ensure that your phone can connect to the network and function properly for voice calls.

By checking network restrictions and unlocking your phone, you can overcome compatibility issues and use your phone with different carriers, restoring voice call functionality. Ensure you understand the compatibility of your phone with desired networks before attempting unlocking methods.

Fix 2: Update Software and Reset Network Settings

If your phone is not allowed for voice calls due to software glitches or outdated software, you can follow these steps to fix the issue:

Check for software updates:

Go to your phone’s settings and look for the “Software Update” or “System Updates” option. Tap on it to check if any updates are available for your device’s operating system. If updates are available, download and install them. Updating the software can resolve compatibility issues and fix bugs that may be affecting voice call functionality.

Reset network settings:

Sometimes, incorrect network settings can cause problems with voice calls. Resetting the network settings can help resolve these issues. To do this, go to your phone’s settings and look for the “Network & Internet” or “Connections” option. Within that menu, you should find a “Reset Network Settings” or similar option. Tap on it and confirm the reset. This will revert your network settings to their default values.

Restart your phone:

After updating the software and resetting network settings, restart your phone. This helps refresh the system and apply the changes you’ve made. Hold down the power button, select “Restart” or “Reboot,” and wait for your phone to restart.

Test voice call functionality:

Once your phone has restarted, make a test voice call to check if the issue has been resolved. Dial a number and verify if you can successfully connect and have a conversation. If the voice call works, the problem has been fixed. If not, proceed to the next troubleshooting step.

Factory reset (optional):

If all else fails, you can try performing a factory reset as a last resort. Keep in mind that a factory reset erases all data and settings on your phone, so make sure to back up your important data beforehand. To perform a factory reset, go to your phone’s settings, look for the “System” or “General Management” option, and find the “Reset” or “Backup & Reset” menu. Select “Factory Data Reset” and confirm the reset. Follow the on-screen instructions to complete the process.

By updating the software and resetting network settings, you can resolve software-related issues that might be causing your phone to be not allowed for voice calls. Remember to restart your phone after making changes and consider a factory reset as a last resort if the problem persists.

Fix 3: Verify and Adjust Call Settings

If your phone is not allowed for voice calls due to misconfigured call settings, you can follow these steps to fix the issue:

1. Open call settings: Go to your phone’s settings and look for the “Call” or “Phone” option. Tap on it to access the call settings menu.
2. Check call barring settings: In the call settings menu, look for the “Call Barring” option. Ensure that call barring is disabled for all types of calls, including outgoing, incoming, and international calls. If any call barring options are enabled, disable them by tapping on each option and selecting “Disable” or unchecking the corresponding boxes.
3. Review call forwarding settings: In the call settings menu, find the “Call Forwarding” option. Verify that call forwarding is turned off for all scenarios, such as when busy, unanswered, or unreachable. Disable any active call forwarding settings by tapping on each option and selecting “Turn Off” or unchecking the boxes.
4. Check airplane mode: Swipe down from the top of your phone’s screen to access the quick settings menu. Look for the airplane mode icon and ensure it is turned off. Airplane mode disables all wireless connections, including voice calls. Tap on the airplane mode icon to toggle it off if it is enabled.
5. Test voice call functionality: After adjusting the call settings, make a test voice call to check if the issue has been resolved. Dial a number and verify if you can connect and have a conversation. If the voice call works, the problem has been fixed. If not, proceed to the next troubleshooting step.
6. Restart your phone: Sometimes, a simple restart can help resolve lingering issues. Hold down the power button, select “Restart” or “Reboot,” and wait for your phone to restart. After the restart, try making another voice call to confirm if the problem has been resolved.

By verifying and adjusting the call settings on your phone, you can ensure that no misconfigurations are preventing voice calls. Remember to check call barring, call forwarding, and airplane mode settings, and restart your phone if needed.

Fix 4: Check and Replace the SIM Card

If your phone is not allowed for voice calls due to SIM card issues, you can follow these steps to fix the problem:

1. Power off your phone: Before checking or replacing the SIM card, power off your phone completely. This will prevent any potential damage to the device or the SIM card.
2. Locate the SIM card slot: Depending on your phone model, the SIM card slot is usually located on the side, top, or back of the device. Consult your phone’s user manual or search online for the exact location of the SIM card slot on your specific model.
3. Remove the SIM card: Use a SIM card removal tool, a paperclip, or a small pin to gently push into the SIM card slot’s eject hole. This will release the SIM card tray. Carefully pull out the tray and remove the SIM card from it.
4. Inspect the SIM card: Examine the SIM card for any physical damage, such as scratches, dents, or bent contacts. If you notice any visible damage, the SIM card may need to be replaced. Contact your carrier to obtain a replacement SIM card.
5. Clean the SIM card and slot: If the SIM card appears to be in good condition, use a soft, lint-free cloth to clean the metal contacts on the SIM card. Also, clean the SIM card slot in your phone by blowing gently into it or using compressed air. This helps remove any dirt or debris that may interfere with proper contact.
6. Reinsert the SIM card: Place the SIM card back into the SIM card tray, ensuring that the gold contacts are facing down and aligning with the contacts in the tray. Carefully insert the tray back into the SIM card slot until it is securely in place.
7. Power on your phone: Turn on your phone and wait for it to boot up. Once it has started, check if the phone now allows voice calls by making a test call to a known number.
8. Test with a different SIM card (optional): If the issue persists after reinserting the SIM card, try using a different SIM card in your phone. Borrow a working SIM card from a friend or family member and insert it into your phone. Make a test call to determine if the problem lies with the SIM card itself.

By checking and replacing the SIM card if necessary, you can eliminate any issues related to a faulty or damaged SIM card. Remember to power off your phone before removing or inserting the SIM card and clean both the SIM card and the slot to ensure proper contact.

Fix 5: Check Network Coverage and Signal Strength

If your phone is not allowed for voice calls due to weak network coverage or poor signal strength, you can try the following steps to improve the situation:

1. Move to an open area: If you are indoors or in a location with obstacles such as buildings or walls, try moving to an open area. Sometimes, physical barriers can weaken the network signal, resulting in difficulties with voice calls. By finding a location with better line-of-sight to the cell towers, you may experience improved network coverage.
2. Check network bars or signal indicator: Look at the signal bars or signal strength indicator on your phone. If you notice low signal strength, it indicates a weak network connection. In such cases, moving closer to a window or higher ground may help enhance the signal reception.
3. Switch to a different network mode: Depending on your phone and network provider, you may have the option to switch between different network modes, such as 2G, 3G, 4G, or 5G. Access the network settings on your phone and switch to a different mode. Sometimes, a specific network mode may offer better voice call performance in your area.
4. Enable Wi-Fi calling: If you have a stable Wi-Fi connection, consider enabling Wi-Fi calling on your phone. This feature allows you to make and receive voice calls over a Wi-Fi network, bypassing potential network coverage issues. Go to your phone’s settings and look for the Wi-Fi calling option. Enable it and follow any additional setup instructions.
5. Contact your network provider: If you consistently experience poor network coverage and weak signal strength in a specific location, contact your network provider. They can investigate the issue and provide solutions, such as installing signal boosters or recommending alternative network plans with better coverage in your area.

By checking network coverage and signal strength, you can address voice call issues related to weak or inadequate network reception. Remember to move to open areas, switch network modes, enable Wi-Fi calling if available, and contact your network provider for further assistance if needed.

Fix 6: Update Carrier Settings

If your phone is not allowed for voice calls, another potential solution is to update the carrier settings. Carrier settings are files provided by your network provider that contain important information about network configurations and settings. Updating these settings can help resolve issues related to voice call restrictions. Here’s how to update carrier settings:

1. Connect to a stable network: Ensure that your phone is connected to a reliable Wi-Fi network or cellular data network. A stable internet connection is necessary to download and install carrier updates.
2. Check for carrier settings updates: Go to your phone’s settings and look for the “General” or “System” option. Within that menu, locate the “About” or “About Phone” section. Look for the “Carrier” or “Carrier Settings” option. Tap on it to check for any available updates.
3. Install carrier settings updates: If an update is available, a notification or prompt will appear on your screen. Follow the on-screen instructions to download and install the carrier settings update. The process may take a few moments, so be patient.
4. Restart your phone: After the carrier settings update is installed, restart your phone. This helps ensure that the updated settings are properly applied to your device.
5. Test voice call functionality: Once your phone has restarted, make a test voice call to check if the issue has been resolved. Dial a number and verify if you can connect and have a conversation. If voice calls are now allowed, the problem has been fixed.

Updating the carrier settings can resolve voice call restrictions that may be caused by outdated or incorrect network configurations. By following these steps, you can ensure that your phone is utilizing the most up-to-date settings provided by your network provider.

Fix 7: Perform a Factory Reset

If none of the previous fixes have resolved the issue of your phone not being allowed for voice calls, you can try performing a factory reset. Please note that a factory reset will erase all data and settings on your phone, so it’s essential to back up your important data beforehand. Here’s how to perform a factory reset:

1. Backup your data: Connect your phone to a computer or use cloud services to back up your contacts, photos, videos, documents, and any other important data. This step ensures that you don’t lose any valuable information during the reset process.
2. Navigate to the Reset menu: Go to your phone’s settings and look for the “System” or “General Management” option. Within that menu, find the “Reset” or “Backup & Reset” option.
3. Select Factory Data Reset: Tap on “Factory Data Reset” or a similar option to initiate the reset process. You may be prompted to enter your device password or PIN to proceed.
4. Confirm the reset: Read the warning message displayed on the screen, as it will inform you about the consequences of performing a factory reset. If you’re ready to proceed, confirm your decision and wait for the reset process to begin.
5. Wait for the reset to complete: Your phone will restart and begin the factory reset process. This may take a few minutes, so be patient and avoid interrupting the process.
6. Set up your phone: Once the reset is complete, your phone will boot up as if it were brand new. Follow the on-screen instructions to set up your device, including language preferences, Wi-Fi connection, and Google account login.
7. Test voice call functionality: After setting up your phone, make a test voice call to verify if the issue has been resolved. Dial a number and check if you can connect and have a conversation. If voice calls are now allowed, the problem has been fixed.

Performing a factory reset can help resolve persistent software issues that may have been causing your phone to not allow voice calls. However, remember to back up your data beforehand and be aware that all personal settings and data will be erased during the process.

Fix 8: Contact Technical Support or Visit a Service Center

If you have tried all the previous fixes and are still unable to resolve the issue of your phone not being allowed for voice calls, it’s recommended to seek technical support or visit a service center. Here’s what you can do:

Contact customer support

Reach out to your phone’s manufacturer or your network provider’s customer support. Explain the problem you are facing with your phone’s voice call functionality. They may be able to provide specific troubleshooting steps or offer further assistance based on your phone model and network configuration.

Provide detailed information

When contacting customer support, provide them with detailed information about the issue. Include any troubleshooting steps you have already tried, error messages (if any), and any specific patterns or circumstances in which the problem occurs. This information will help the technical support team better understand the issue and provide appropriate solutions.

Follow their guidance

Customer support may provide you with additional troubleshooting steps specific to your phone model or network provider. Follow their instructions carefully and provide feedback on the outcome of each step. They may guide you through advanced troubleshooting procedures or suggest scheduling a repair appointment if necessary.

Visit a service center

If the technical support team determines that your phone requires physical inspection or repairs, they may advise you to visit an authorized service center. Service centers have experienced technicians who can diagnose and repair hardware or software issues that may be causing the voice call problem.

Check warranty status

Before visiting a service center, check your phone’s warranty status. If your phone is still under warranty, the repairs may be covered, reducing or eliminating any associated costs. Be prepared to provide proof of purchase or warranty documentation when visiting the service center.

By contacting technical support or visiting a service center, you can seek professional assistance to diagnose and resolve the issue with your phone’s voice call functionality. They have the expertise and resources to tackle complex problems and provide suitable solutions to get your phone back to working condition.

Preventing Tips to Avoid Phone Not Allowed for Voice Issues

Preventing phone not allowed for voice issues is always better than dealing with them. Here are some useful tips to help you avoid encountering this problem in the future:

1. Check network compatibility before purchasing a phone

Before purchasing a new phone, ensure that it is compatible with the network technologies used by your preferred carrier. This will prevent any potential issues related to network restrictions or incompatibility.

2. Choose an unlocked or carrier-compatible phone

Consider purchasing an unlocked phone or a phone specifically designed for your carrier. Unlocked phones offer flexibility to switch between different carriers, while carrier-compatible phones are less likely to have network restrictions.

3. Keep your phone’s software up to date

Regularly check for software updates for your phone’s operating system. Software updates often include bug fixes, performance improvements, and enhanced network compatibility, which can help prevent voice call issues.

4. Configure call settings correctly

Ensure that your call settings are properly configured. Check call barring, call forwarding, and airplane mode settings periodically to make sure they are adjusted according to your preferences.

5. Handle SIM cards with care

Take care when handling SIM cards and inserting them into your phone. Avoid bending or damaging the SIM card and ensure it is correctly aligned and securely inserted into the SIM card slot.

6. Avoid physical damage to your phone

Protect your phone from physical damage, as it can affect the proper functioning of components, including the SIM card slot or network antennas. Use a protective case and handle your phone with care.

7. Stay within network coverage areas

When making voice calls, try to stay within areas with strong network coverage. Weak signal areas or remote locations may experience difficulties in maintaining consistent voice call connections.

8. Regularly backup your phone’s data

Create regular backups of your phone’s data to safeguard important information in case a factory reset or other troubleshooting steps are required. Backup options include cloud services, external storage devices, or computer backups.

By following these preventing tips, you can reduce the likelihood of encountering phone not allowed for voice issues. Taking proactive measures and staying informed about network compatibility and settings will contribute to a smoother and more reliable voice call experience on your phone.

Conclusion

Troubleshooting a phone not allowed for voice requires checking network restrictions, updating software, adjusting settings, and more. By following the suggested fixes and preventative tips, users can regain voice call functionality and minimize future issues. Remember to reach out to technical support or visit a service center if necessary. Stay proactive, keep software updated, and ensure compatibility with your network to enjoy seamless voice call experiences. With these steps in mind, you can overcome voice call challenges and stay connected effortlessly.

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